Short answers to the questions we hear most. If yours is not here, reach us through our Contact Us page and we will reply within 1–2 business days.
Orders and Sizing
How much does shipping cost?
Standard U.S. shipping is free on orders of $50 or more. Below $50 it is a flat $5.95. Alaska and Hawaii are $9.95.
How long will my order take?
Orders are packed within 1–2 business days. Standard delivery in the contiguous U.S. usually takes 3–8 business days after that.
How do Briqon sizes run?
Our styles use standard US sizing. Women’s sizes run from 5 to 11 and men’s from 7 to 13, including half sizes. If you are between sizes or have a wide foot, size up.
Can I change or cancel an order?
Email us as soon as possible with your order number. We can change or cancel an order only before it ships.
Returns and Exchanges
What is the return window?
You have 30 days from delivery. Items must be unworn, with tags and original packaging. Try shoes on indoors only.
How do I start a return?
Contact us through our Contact Us page with your order number and the item you want to return. We will send a return authorization and instructions.
Do you offer exchanges?
We do not process direct exchanges. Place a new order for the size or style you want, then return the original pair for a refund.
Products and Care
Are the photos accurate?
We photograph every pair on a plain background. Colors can look slightly different from screen to screen.
How should I care for my shoes?
Brush canvas, corduroy, and suede when dry, and spot clean with a damp cloth. Wipe velvet and knit with a soft dry cloth. Air-dry away from direct heat.
Do you ship internationally?
Not at this time. We ship within the United States only.
Contact
Briqon
312 N May Street, Suite 4B
Chicago, IL 60607
United States
Support: Contact Us
Phone: +1 (312) 555-0148